Welcome to Weavekaari, your ultimate destination for premium Ethnic Wear for Women. We take pride in offering top-of-the-line clothing that exude elegance and style. In the rare event that you encounter any issues with your purchase, our hassle-free Returns and Exchanges policy ensures your satisfaction. This policy applies under the following circumstances:

1. Criteria for Return & Exchange:

A return & exchange request will be accepted under the following conditions:

• The product delivered is incorrect (not as per your order).
• The product is damaged upon delivery.
• To process claims for damaged or missing items, an unboxing video is mandatory.
  
  

Return & Exchange Conditions:

• The item must be unused, unwashed, and unaltered.
• Original tags, packaging, and sales invoice must be intact.
• Return & exchange request must be raised within 2 business days from the date of delivery.
• Products purchased under Sale, Special Discount, or other promotional offers are not eligible for return & exchange (except in case of manufacturing defects or incorrect delivery).
• Items purchased from third-party platforms or retail stores are not eligible for return & exchange.
• Reverse shipping charges for incorrect or damaged products will be borne by Weavekaari.
• Refunds will be issued in the form of a Credit Note.
• Return shipping charges are non-refundable.
  
  

2. Steps to Return & Exchange:

• Send an email to support@weavekaari.com with your order number and reason for return.
• Our customer care team will review your request and guide you through the process.
• Pack the product securely with original tags, packaging, and invoice.
• Ship the product using a reliable courier service.
• Once we receive and inspect the item:
  • If approved, a Credit Note will be issued.
  • If the item is damaged or shows signs of wear, it will not be eligible for a refund and will be sent back to you.
    
• Please allow up to 10 business days for the return process to be completed.
  
  

3. Refund Policy:

• Refunds are issued only in the form of Credit Note.
• If the packaging is opened but the product is in perfect condition, a partial refund/credit may be issued at our discretion.
• Shipping charges and Payment Gateway fees are strictly non-refundable.
• Please allow up to 10 business days for the full return and credit note process to be completed.
  
  

4. Cancellation Policy:

• Orders can be cancelled before they are shipped for a full refund.
• Once an order is in transit, it cannot be cancelled or the shipping address changed.
  
  

For any assistance, please reach out to us:

• Email: support@weavekaari.com
• Phone: +91 92653 66123
• Working Hours: 10:00 AM – 7:00 PM (Monday – Saturday)
• Address: F 191 First Floor Mezzanine, Laxmi Textile Park, Sachin, Surat, Gujarat - 394230