Ishya Chanderi Silk Saree

1. Criteria for Return & Exchange:

A return & exchange request will be accepted under the following conditions:

• The product delivered is incorrect (not as per your order).
• The product is damaged upon delivery.
• To process claims for damaged or missing items, an unboxing video is mandatory.

Return & Exchange Conditions:

• The item must be unused, unwashed, and unaltered.
• Original tags, packaging, and sales invoice must be intact.
• Return & exchange request must be raised within 2 business days from the date of delivery.
• Products purchased under Sale, Special Discount, or other promotional offers are not eligible for return & exchange (except in case of manufacturing defects or incorrect delivery).
• Items purchased from third-party platforms or retail stores are not eligible for return & exchange.
• Reverse shipping charges for incorrect or damaged products will be borne by Weavekaari.
• Refunds will be issued in the form of a Credit Note.
• Return shipping charges are non-refundable.

2. Steps to Return & Exchange:

• Send an email to support@weavekaari.com with your order number and reason for return.
• Our customer care team will review your request and guide you through the process.
• Pack the product securely with original tags, packaging, and invoice.
• Ship the product using a reliable courier service.
• Once we receive and inspect the item:
  If approved, a Credit Note will be issued.
• If the item is damaged or shows signs of wear, it will not be eligible for a refund and will be sent back to you.
• Please allow up to 10 business days for the return process to be completed.